Shasta Cascade SBDCRedding California

Webinar | Fostering Customer Loyalty In a Changing Marketplace

Webinar | Fostering Customer Loyalty In a Changing Marketplace

Wednesday, June 10, 2020 5:30pm to 7:00pm

To say the least, business as we know it is not normal these days. The impact of COVID-19 continues to impact how businesses deliver their products and services and stay connected with their customers. During this challenging time, we must adjust our behaviors both as customers and companies, working together to get through it.  This includes how businesses interact in the realm of customer service and foster loyalty in the “new” normal.

Instructor: Lani Lott, SBDC advisor

For the last two decades Ms. Lani Lott has been assisting business owners with their marketing strategy to create sales and drive profit.

(530) 222-8323
Webinar Redding


As concerns continue about coronavirus (COVID-19), we’re here to help you navigate available resources, answer your business questions and be a trusted partner for your business
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Funded in part through a cooperative agreement with the U.S. Small Business Administration. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA or HSU Sponsored Programs Foundation.